Legal

Terms & Conditions

Last updated: May 30, 2026

Program Description

PuzzlePals is a web and SMS-based service that allows users to track, share, and compare daily puzzle game results (such as Wordle, Connections, Globle, WhereTaken, and Zip) with friends. Users may submit puzzle results via SMS or through the web application at puzzlepals.app. By using PuzzlePals you agree to these Terms and Conditions.

SMS Messaging Program

PuzzlePals operates an inbound-only SMS service in its current phase. Users send puzzle results to our number (+1 316-375-5900) and the system logs them automatically. We do not currently send outbound SMS messages including verification codes, confirmations, or notifications.

Outbound SMS messaging (result confirmations, weekly recaps) is planned for a future phase of development, pending A2P 10DLC registration. These terms will be updated at that time and users will have the opportunity to opt in.

Message and data rates may apply to messages you send to our number, depending on your mobile carrier plan.

Message and Data Rates

Message and data rates may apply. PuzzlePals does not charge for SMS messages, but your mobile carrier may charge standard messaging and data rates. Contact your carrier for details about your messaging plan.

How to Connect Your Phone

To enable SMS result submission, link your phone number to your account:

  • Generate a link code — visit puzzlepals.app/verify-phone or your account settings to generate a 6-character claim code
  • Send the code — text LINK [CODE] to (316) 375-5900 from the phone you want to connect
  • Done — your phone is linked and you can now text puzzle results directly to our number

No outbound verification code is sent. The link code expires after 15 minutes and is single-use.

How to Disconnect Your Phone

You may disconnect your phone number from your PuzzlePals account at any time by visiting your account settings at puzzlepals.app/settings. Once disconnected, SMS result submission will no longer be available from that number.

Replying STOP to any message from our number will prevent any future outbound messages when outbound messaging is enabled in a future phase.

How to Get Help — HELP

Reply HELP to any message from PuzzlePals to receive support information. You may also contact us directly at support@puzzlepals.app.

Supported Carriers

PuzzlePals SMS messaging is available on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.

User Accounts

To use PuzzlePals you must:

  • Be at least 13 years of age
  • Provide accurate registration information
  • Maintain the security of your account credentials
  • Not share your account with others

You are responsible for all activity that occurs under your account.

Acceptable Use

You agree not to use PuzzlePals to:

  • Submit false, misleading, or manipulated puzzle results
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to other accounts or our systems
  • Use automated means to submit results or interact with the service
  • Violate any applicable laws or regulations

Free and Paid Tiers

PuzzlePals offers a free tier and a paid Pro tier. The free tier includes core result tracking, per-puzzle leaderboards, and SMS result submission. The paid tier includes additional features such as named groups, trend analysis, brag badges, and weekly recap summaries. Outbound SMS notifications are planned as a future paid feature pending A2P registration. Paid tier pricing and features are subject to change with notice.

PuzzlePals offers a free tier and a paid Pro tier. The free tier includes core result tracking and per-puzzle leaderboards. The paid tier includes additional features such as named groups, trend analysis, brag badges, and weekly recap messages. Paid tier pricing and features are subject to change with notice.

Intellectual Property

PuzzlePals and its content, features, and functionality are owned by PuzzlePals and protected by applicable intellectual property laws. You may not copy, modify, or distribute our application or content without permission. Puzzle game names and content are the property of their respective owners — PuzzlePals is not affiliated with or endorsed by any puzzle game developer.

Disclaimer of Warranties

PuzzlePals is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or completely secure. Use of the service is at your own risk.

Limitation of Liability

PuzzlePals shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including but not limited to loss of data, loss of profits, or service interruptions.

Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify users of material changes by posting the updated terms on this page with a revised date. Continued use of PuzzlePals after changes constitutes acceptance of the updated terms.

Contact

PuzzlePals
puzzlepals.app
support@puzzlepals.app